FAQs

Q. How to check the size of a watch?
When choosing the size of a watch during shopping, you need to follow the diagram below. Check the size of your watch in advance. The sizes are usually 38/40/41/42/44/45/49mm. Select the correct size according to your watch.

Q. Will these straps fit the model of my watch?
A. Our watch straps are compatible with all Apple Watch models including series 10, 9, 8, 7, 6, 5, 4, 3, 2 (except for ceramic case), 1, SE, Nike, Hermes and Ultra models. We also have straps for Fitbit Sense and Versa 1, 2 and 3.

Q. Will these watch strap fit my wrist?
A. All of our Watch straps are adjustable. Our stainless-steel link type straps may need to have some links removed to fit your wrist correctly. It is an easy and quick solution, and we provide an adjustment tool for some items. If you struggle taking the links out, please message us and we will send you a tutorial video.

Q. What payment methods do you accept?
A. We accept all major credit cards (VISA, Mastercard, Maestro, AMEX) and PayPal payments (not at this moment due to high fees), Klarna, Afterpay (the last two depend on your location). 

Q. Do you ship overseas?
A. Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Q. How long does delivery take?
A. Orders are usually processed within 1-3 business days, and then take between 5-9 days to deliver. Delivery time varies depending on the destination country. All orders are tracked meaning you will be able to keep up to date with the progress of your order. 

Q. Can I track my order?
A. Yes. You can track your order until you receive it through our website, TRACKING. Once you've made the payment, and we ship your items, we shall send you the track reference number in which you will be able to check the status of your order.

Q. Can I get a refund?
A. Yes, our 30 day refunds policy means you can be sure your product(s) will arrive in perfect condition, as long as you let us know within 30 days from the day of delivery. If you have an issue with the quality of your order, or you are worried that your order has not turned up, contact us via the "contact us" page and we will do our best to resolve the issue. For full details please see our refunds policy.

Q. STILL HAVE ANY QUESTIONS?
A. Sure, no problem! Just email us at service@awatchaccs.com and we'll get back to you right away.